789bing Privacy Policy — How We Handle Your Personal Information

1 Who We Are

789bing is an online gaming and sports betting platform operated for users in the Philippines. When this Privacy Policy refers to "789bing," "we," "us," or "our," it means the company operating the 789bing platform and responsible for the processing of your personal data.

789bing acts as a Data Controller under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). This means we are the entity that determines the purposes and means of processing personal data collected through the platform.

If you have any questions about this Privacy Policy or how your data is handled, you can contact our Data Protection Officer at privacy@789bing.com.

2 Data We Collect

789bing collects personal data in the following categories, depending on how you interact with the platform:

Registration & Identity Data

• Full legal name
• Date of birth
• Residential address (Philippines)
• Email address
• Mobile phone number
• Government-issued ID details (for identity verification)

Financial & Payment Data

• GCash or Maya account number (registered in your name)
• Bank account details for InstaPay/PESONet transfers
• Visa/Mastercard card type and last four digits (full card numbers are not stored by 789bing)
• Transaction history: deposits, withdrawals, and bonus activations

Usage & Technical Data

• IP address and approximate geolocation
• Device type, operating system, and browser version
• Pages visited, games played, bets placed, and session duration
• Login timestamps and session identifiers

Communications Data

• Records of your contact with 789bing customer support (chat transcripts, emails)
• Complaint submissions and their resolution
• Responses to surveys or feedback forms

3 How We Use Your Data

789bing uses your personal data for the following purposes:

789bing does not use your data for automated decision-making that produces significant legal effects without human review. If a restriction is placed on your account based on automated risk signals, a member of the 789bing compliance team will review the decision before it is finalised.

4 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 789bing processes your personal data on the following legal bases:

• Contractual necessity: Processing required to register your account, accept bets, process payments, and provide customer support as part of the service you signed up for.
• Legal obligation: Processing required to comply with Philippine anti-money laundering laws, gaming regulations, and tax reporting requirements.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and internal analytics — where our legitimate interests do not override your rights.
• Consent: Processing for marketing communications and optional features, which you can withdraw at any time without affecting your ability to use the platform.

5 Data Sharing

789bing does not sell your personal data to any third party. We may share your data with the following categories of third parties, strictly for the purposes described:

• Payment processors: GCash, Maya, InstaPay-connected banks, and card payment gateways — to complete your financial transactions. These providers operate under their own privacy policies and are bound by financial data security standards.
• Identity verification providers: Third-party Know Your Customer (KYC) services that help us verify your identity and age. These providers are contractually bound to use your data only for verification purposes.
• Game studios: Your username and game session data may be shared with the game provider to operate the game round. Game studios do not receive your payment or contact details.
• Regulatory authorities: Philippine gaming regulators, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and law enforcement agencies — when required by applicable law or valid legal process.
• IT and cloud service providers: Companies that provide server infrastructure, data storage, and platform services under strict contractual data processing agreements with 789bing.

Any third party that receives personal data from 789bing is contractually required to protect it in accordance with applicable privacy law and to use it only for the specified purpose.

6 Cookies & Tracking Technologies

789bing uses cookies and similar technologies to operate the platform, remember your preferences, and understand how visitors use the site. The types of cookies used are:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security tokens that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, saved game lobby filters, and notification preferences.
• Analytics cookies: Help us understand how players navigate the platform — which pages are visited most, where players drop off, and how long sessions last. This data is aggregated and does not identify individual users.
• Security cookies: Used to detect and prevent fraudulent login attempts, bot activity, and other security threats.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent the platform from functioning correctly. Analytics and functional cookies can be disabled without affecting core platform access.

7 Data Retention

789bing retains personal data for as long as necessary to fulfil the purposes for which it was collected, including meeting our legal obligations. Specific retention periods are as follows:

• Account data: Retained for the duration of your active account, plus a minimum of 5 years after account closure to comply with anti-money laundering recordkeeping requirements under Philippine law.
• Transaction records: Retained for 7 years from the date of each transaction, as required by Philippine financial recordkeeping regulations.
• Customer support communications: Retained for 3 years from the date of the interaction.
• Identity verification documents: Retained for the duration of your account plus 5 years, or longer if required by a regulatory authority.
• Marketing data: Retained until you withdraw consent or for 3 years of inactivity, whichever comes first.
• Technical and usage logs: Retained for up to 24 months for security and fraud detection purposes.

After applicable retention periods have expired, personal data is securely deleted or anonymised so it can no longer be linked to any individual.

8 Data Security

789bing takes the security of your personal data seriously and implements multiple layers of protection:

• Encryption in transit: All data transmitted between your browser or app and 789bing servers is encrypted using TLS 1.2 or higher.
• Encryption at rest: Sensitive personal data stored in 789bing's databases is encrypted at rest using AES-256 or equivalent standard encryption.
• Access controls: Internal access to personal data is restricted on a role-based, need-to-know basis. All internal data access is logged and audited.
• Payment data isolation: Full card numbers are never stored on 789bing servers. Card payment processing is handled entirely by our certified payment gateway providers.
• Regular security audits: 789bing conducts regular penetration testing and security reviews of the platform's infrastructure.
• Incident response: In the event of a confirmed data breach affecting your personal data, 789bing will notify the National Privacy Commission and affected users within the timeframes prescribed by the Data Privacy Act.

While 789bing implements strong security measures, no system is completely immune to risk. You also play an important role in keeping your account safe — use a strong password, enable two-factor authentication if available, and never share your login credentials with anyone.

9 Your Rights Under the Philippine Data Privacy Act

As a data subject under Republic Act 10173, you have the following rights with respect to your personal data held by 789bing. You can exercise any of these rights by contacting our Data Protection Officer at privacy@789bing.com.

789bing aims to respond to all verified data rights requests within 30 calendar days. Complex requests may take longer, in which case we will notify you of the extended timeline. There is no fee for standard requests.

10 Children's Privacy

789bing is strictly an adults-only platform. Registration is only permitted for users aged 21 years or older. 789bing does not knowingly collect personal data from individuals under the age of 21.

If we discover that a registered account belongs to a person under 21 years of age, we will immediately suspend the account, delete all associated personal data to the extent permitted by law, and return any deposited funds to the payment method used, following verification.

If you are a parent or guardian and believe that a minor may have registered an account on 789bing, please contact us immediately at support@789bing.com so we can investigate and act promptly.

11 Cross-Border Data Transfers

To operate the 789bing platform, some personal data may be processed by service providers located outside the Philippines — for example, cloud infrastructure providers or game studios. When this occurs, 789bing ensures appropriate safeguards are in place.

Any transfer of personal data outside the Philippines is done in accordance with the requirements of the Data Privacy Act of 2012 and the implementing rules of the National Privacy Commission. This includes:

• Contractual data processing agreements with all international service providers.
• Verification that recipient countries or organisations maintain comparable data protection standards.
• Transfer impact assessments where required by applicable guidance.

By using 789bing, you acknowledge that your personal data may be transferred, stored, and processed in countries outside the Philippines where our service providers operate, subject to the safeguards described above.

12 Marketing Communications

789bing may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new game launches, VIP Club updates, and other offers — but only with your consent.

During registration, you will be given the option to opt in to marketing communications. You can change your marketing preferences at any time through your account settings under "Notification Preferences," or by clicking the unsubscribe link in any marketing email we send you.

Opting out of marketing communications will not affect your ability to use the platform or receive essential service notifications such as deposit confirmations, withdrawal updates, or security alerts. These transactional messages are not marketing and will continue to be sent regardless of your marketing preferences.

13 Changes to This Privacy Policy

789bing may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable legal requirements. When we update the policy, the revised version will be posted on this page with an updated effective date.

For material changes that significantly affect how your personal data is processed, 789bing will notify registered members by email or through an in-platform notification before the changes take effect. For minor or clarifying changes, we may post the updated policy without individual notification.

Your continued use of the 789bing platform after any updated Privacy Policy has been posted constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you should stop using the platform and contact support to request account closure and data deletion where applicable.

14 Contact Us & Privacy Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 789bing handles your personal data, please contact our Data Protection Officer:

• Email: privacy@789bing.com
• General support: support@789bing.com
• Live Chat: Available 24/7 through the 789bing platform

If you are not satisfied with how 789bing has responded to your privacy concern, you have the right to file a complaint with the National Privacy Commission of the Philippines through their official channels.

789bing is committed to resolving all privacy-related complaints promptly and transparently. We aim to acknowledge all privacy enquiries within 48 hours and provide a substantive response within 30 calendar days.